Museum Policies

Works of art survive the ravages of time only through constant care and efforts to preserve them for the enjoyment of future generations depend on your cooperation. Help us provide a safe environment for the art and our visitors.

Food or drink is not allowed in Phoenix Art Museum - this includes water bottles. Exceptions: Baby bottles, Sippy Cups, Breast-feeding, Medically required supplies

We maintain a smoke-free environment in both the Museum and its sculpture garden.

Packages, umbrellas and bags exceeding 11" x 15" cannot be taken into the galleries. Lockers are available free of charge in the lobby.

Artwork is viewed with eyes only.

The artwork in the Museum is not to be touched. For your safety and for the preservation of the artwork, stand at least one foot away (12 inches) from the piece you are viewing. This lets other visitors share the view and helps prevent accidents. We also ask that you do not lean against or touch walls, pedestals, and cases.

Young Art Patrons

Children ages 13 years and younger must be supervised by an adult at all times.

Patron Behavior

The Museum reserves the right to deny services based on the safety and well being of the works of art, its patrons, and staff.

Allowed Items:

  • Wheelchairs and motorized wheelchairs
  • Walkers, crutches, or canes needed for stability
  • Strollers and child carriers that are used in the front of the parent
  • Oxygen tanks
  • Pencils

Prohibited Items:

  • Weapons
  • Backpacks and luggage
  • Umbrellas or walking sticks
  • Backpack child carriers or carrying a child on the back or shoulders
  • Drawing pads larger than 18" x 24" and easels
  • Pens, markers, crayons, paint, other forms of wet media
  • Animals with the exception of service animals.

View a detailed list of Museum Policies.

Photography

Still photography of the permanent collection, taken in existing light, is permitted on the condition that the photographs are for personal, non-commercial use. Flashes, tripods, monopods, as well as movie and video cameras are prohibited. Digital cameras are allowed; however, a flash cannot be used. Works on loan or in the Special Exhibition galleries may not be photographed. A work on loan may be identified by the “L-number” on its accompanying label, for example L1.2001, or by this symbol: View our photography policy.

Special Events

Decorations are limited to table decorations and/or freestanding displays or signs. No decorations may be hung, stapled, tied, leaned against or otherwise adhered to walls, columns, artwork, gallery furniture or the ceiling.

Balloons, birdseed, bubbles, confetti, glitter, rose petals, rice, sparklers, streamers or any other similar substance is prohibited. Chocolate, caramel, or other food/beverage fountains, smoke/fog machines, and live animals, including fish, are prohibited. Potted (i.e. with soil/dirt) plants/flowers/cactus are not permitted inside the Museum.

Phoenix Art Museum will not install or de-install specific artwork at the Host’s request. Under no circumstances may the Host, their contractors, or their guests touch, handle, or move works of art, pedestals, stanchions, or gallery furniture.