Careers

Phoenix Art Museum is looking for a Part-Time Lead Retail Sales Associate to assist the Retail Director, Retail Manager, and Retail Supervisors in the daily operations of the sales floor and act as the main point of contact with patrons ensuring an exceptional customer experience and an outstanding lasting impression. Responsible for expanding the museum visitor’s experience by offering exceptional customer service, staff supervision and product knowledge and sets an exemplary example for sales associates to do the same.

MAIN JOB DUTIES
1. Offer prompt courteous service to Museum patrons; provide professional, knowledgeable sales help and advice; address any customer concerns, process customer returns.
2. Operate and maintain the POS and ecommerce systems, managed through Shopify.
3. Perform all opening and closing duties including cash reconciliation of the registers.
4. Restock and straighten the sales floor daily; run daily restock reports; complete sales associate task assignments and daily recaps in absence of Retail Sales Manager/Retail Sales Supervisor.
5. Perform ongoing reviews of stock levels; identify trends and recommend appropriate reorders.
6. Maintain and restock sales floor supplies including boxes, bags, tissue paper and product information cards.
7. Manage sales associate lunch and break times.
8. Assist with processing and shipment of ecommerce orders generated daily through The Museum Store’s website.
9. Assist with receiving of Museum Store merchandise; reconcile packing slip against purchase orders; alert Retail Manager/Retail Supervisors to any discrepancies; tag merchandise; prepare merchandise for sales floor.
10. Maintain orderly and organized stockroom areas.
11. Stay informed of Museum policies, promotions, activities, and upcoming events by proactively seeking out and obtaining information.
12. Answer routine customer questions, emails, mail and phone inquiries.
13. Perform all sales associate duties as needed; act unassisted as MOD during evenings, weekends and other special events as assigned by supervisor.

MINIMUM QUALIFICATIONS:
1. High School graduate or equivalent, some college and interest in art, art history and/or museums preferred.
2. Minimum one year experience in retail/customer service.
3. Supervisor experience in retail/customer service preferred.
Knowledge of:
1. Cash handling and cash handling procedures.
Skill and Ability to:
1. Operate a POS system (Shopify preferred), proficient with Windows based programs
2. Exhibit excellent customer service skills, highly organized, flexible and detail oriented
3. Communicate and interact effectively with a wide range of Museum members, visitors, volunteers and staff
4. Lift and/or carry 25 pounds, sometimes repeatedly, sometimes intermittently, during a shift
5. Present a neat, professional image and positive attitude

Submit cover letter, resume, and with job code PAM-LRSA to HR@phxart.org

** Incomplete submissions may not be considered ***

Job Status: part-time, regular

Pay rate: $18/hour

EOE

Phoenix Art Museum is looking for part-time Gallery Attendants to help provide a welcoming, safe, secure environment for the Museum’s collections, its members, guests, volunteers, and staff while maintaining the Museum’s customer service program and standards.

SET SCHEDULE TIMES:

• Pending Staffing needs each shift
  • Wednesdays 2:45 pm – 8:15 pm
  • Thursdays          1:00 pm – 5:15 pm
  • Fridays 2:45 pm – 8:15 pm
  • Saturdays 1:00 pm – 5:15 pm
  • Sundays 11:30 am – 5:15 pm
• Special event hours available
• Shift availability is not a guarantee of scheduled hours

MAIN JOB DUTIES

1. Assist guests; provide direction to works of art, exhibitions, and Museum amenities to enhance their visit. Provide general information about the Museum and its exhibitions, the Palette restaurant, the Museum Store, facility rentals, and upcoming events.
2. Remain alert and watchful, circulate frequently through scheduled posts to deter acts of vandalism, theft, or negligence and ensure the safety and positive experience of guests.
3. Report all suspicious conditions or persons; provide descriptions of violators of Museum policies; report accidents, injuries and/or hazardous conditions. Advise Security Dispatch of any areas of the Museum that require cleaning and/or maintenance for the safety of others.
4. Stand at posted area for long periods.
5. Effectively handle evacuations and difficult situations according to Museum policy. Provide First Aid care to those in need.
6. Assist in the set-up and takedown of special events.
7. Proactively seek and obtain information regarding Museum policies/promotions, activities, and events in order to provide a high level of customer service.
8. Operate the Museum’s paperless check-in system and provide positive customer service experiences to all Museum guests and clients.
9. Actively promote and sell Museum memberships.

MINIMUM QUALIFICATIONS:

1. High school graduate or equivalent
2. Minimum one-year customer service experience.

Knowledge of:

1. Basic customer service best practices and communication skills
2. Basic technology/computer software (iPad, Microsoft Word, Excel, PowerPoint)
3. Microsoft Outlook

Skill and ability to:

1. Enjoy working with the public, meeting new people, and working with volunteers.
2. Learn and use the Museum’s ticketing system and paperless check-in system.
3. Learn CPR, AED, first aid, and emergency evacuation procedures.
4. Develop a working knowledge of the art in the permanent collection.
5. Work a flexible schedule including weekends and holidays.

Submit cover letter and resume with job code PAM-PTGA to HR@phxart.org

** Incomplete submissions may not be considered ***

Job Status: part-time non-exempt, regular

Pay rate: $15.50/hour

EOE

Phoenix Art Museum is looking for a Curatorial Administrator to provide executive-level administrative and project management support to the Selig Family Chief Curator and Director of Curatorial Affairs. The Curatorial Division is one of the Museum’s three primary functional areas and includes all curatorial departments, Registration, Exhibition Preparation, and Engagement. Helps coordinate the Museum’s exhibition program by supporting exhibition scheduling, budgets, production timelines, and cross-departmental planning. Responsibilities include managing the Chief Curator’s calendar and meetings, coordinating division-wide planning activities, tracking key projects and annual planning cycles, supporting artist visits and special initiatives, and facilitating collaboration with senior leadership, the Director’s Office, and the Board of Trustees.

Also supports the Division’s participation in strategic institutional initiatives and provides periodic administrative and project management assistance to the Modern and Contemporary Art department.

JOB DUTIES:

1. Support and help advance projects and initiatives of the Selig Family Chief Curator and Director of Curatorial Affairs including advance exhibition calendar management and development, collection administration, institution-wide planning efforts, such as strategic planning and facilities planning.
2. Provide daily administrative support to the Chief Curator, including correspondence and communication with artists, galleries, collectors, trustees, and donors; interface with museum staff, other museum leaders and the museum’s Board of Trustees; manage contracts for artists, guest curators, galleries, and guest writers; prepare PowerPoint presentations and Excel spreadsheets for meetings.
3. Provide support to the Manager of Exhibitions, Interpretation and Publications in administration of the institution-wide exhibition schedule, budget, and production timeline management system. Schedule cross-departmental exhibition kick-off planning and milestone meetings. Monitor exhibition milestones to track curatorial productivity and planning and recommend adjustments to deadlines.
4. Regularly collaborate with senior leadership executive assistants on various Museum-wide initiatives and provide project management support for the Museum Leadership team.
5. Assist with planning and execution of permanent collection and modern and contemporary art temporary exhibitions organized by the Chief Curator and other curators in the Modern and Contemporary Art department.
6. Coordinate monthly and quarterly updates to the advance exhibition schedule narrative and ensure distribution.
7. Manage departmental budget for Modern and Contemporary art and assist the Chief Curator in budget preparation and oversight of individual Exhibition budgets as well as the annual budgets for the entire Curatorial Division.
8. Coordinate travel for special curatorial guests not otherwise covered by Education, Development, and/or the Director’s Office.
9. Support the Chief Curator in developing guests lists and coordinating invites to special guests and dignitaries for exhibition openings.
10. Foster and maintain good working relationships with colleagues from other institutions in the U.S. and abroad, with the scholarly community, and with dealers, collectors, and donors.
11. Organize and maintain paper and electronic records and files.
12. Maintain discretion in engagements with donors.

MINIMUM QUALIFICATIONS:

1. Bachelor’s degree in Arts Administration, Museum Studies, Business Administration, Project Management, Art History, or a related field; equivalent experience may be considered. or equivalent experience (defined as 3-5 years of experience in a museum or educational institution).
2. Background in modern and contemporary art preferred.
3. Previous experience of working in a museum curatorial or education department with progressively responsible experience including program development, scholarly research, and project management.

Knowledge of:

1. Project management.
2. PowerPoint, Excel.
3. TMS or similar collections management systems or databases.
4. Modern and contemporary art and art-historical philosophies and research practices.

Skill and ability to:

1. Organize, prioritize, and accomplish multiple projects concurrently.
2. Take initiative and follow through independently on routine responsibilities.
3. Collaborate with cross-departmental teams.
4. Communicate effectively both in written and oral form.
5. Work effectively with a wider variety of Museum supporters, visitors, volunteers and staff.

Submit cover letter and resume with job code PAM-CURA to HR@phxart.org

** Incomplete submissions may not be accepted **

Job Status: Regular, full-time (30 hours/week), exempt                                                                    EOE

Pay Range: $40,000 – $45,000/year

Note: This position is scheduled for 30 hours per week and includes full Museum benefits.